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IDProjectCategoryView StatusLast Update
0001420T99X171.00 SKB EagleSWpublic2022-08-10 09:33
Reporter(ALTech) Younkwang Jung Assigned To(ALTech) Younkwang Jung Due Date
PrioritynormalSeveritys6-featureReproducibilityhave not tried
Status closedResolutionfixed 
Summary0001420: [Smart3][BTF][ATT] Issue where VoD play cannot be verified during ATT test in Smart3.
DescriptionHi Kerwin

During the ATT test, there is an issue in Smart3 HLS player that the PTS value does not increase.
This issue has no problem with the synaptics chipset, but there is a problem with the Amlogic chipset.

SKB confirmed that VoD is played by checking the value of the mediaPos displayed in the log instead of the PTS value.
======================================================================================================
01-07 19:07:10.887 6132 6132 D EventLogger: state [eventTime=0.99, mediaPos=1855.00, window=0, period=0, READY]
01-07 19:07:10.888 6132 6132 D EventLogger: isPlaying [eventTime=0.99, mediaPos=1855.00, window=0, period=0, true]
01-07 19:07:11.849 6132 6132 D HLSPlayer: onRenderedFirstFrame
01-07 19:07:11.849 5351 5383 I IPTV_CALLBACK: BTF|onRenderedFirstFrame||2205|HLS onRenderedFirstFrame
01-07 19:07:11.850 5351 5383 I IPTV_CALLBACK: BTF|onRenderedFirstFrame||2215|Send Play Start Info(20008)
01-07 19:07:11.851 6132 6132 D EventLogger: renderedFirstFrame [eventTime=1.95, mediaPos=1855.75, window=0, period=0, Surface(name=null)/@0xe07a8c3]
01-07 19:07:12.863 5351 5351 D VODPlayerUIControl: mHandlerUI| type: VOD, what: 1110, mPlayer: isPlaying: true, state: Started
01-07 19:07:12.876 5351 5351 D VODPlayerUIControl: mHandlerUI| type: VOD, what: 1014, mPlayer: isPlaying: true, state: Started
01-07 19:07:13.034 6132 6132 D EventLogger: loading [eventTime=3.13, mediaPos=1857.52, window=0, period=0, false]
01-07 19:07:16.048 6132 6132 D EventLogger: loading [eventTime=6.15, mediaPos=1860.56, window=0, period=0, true]
01-07 19:07:16.149 6132 6132 D EventLogger: loading [eventTime=6.25, mediaPos=1860.66, window=0, period=0, false]
01-07 19:07:20.202 6132 6132 D EventLogger: loading [eventTime=10.30, mediaPos=1864.73, window=0, period=0, true]
01-07 19:07:20.301 6132 6132 D EventLogger: loading [eventTime=10.40, mediaPos=1864.79, window=0, period=0, false]
..
========================================================================================================

SKB's suggestion method is to "After create a daemon, it check the mediaPos value, and confirm the VoD play "
Nothing has been decided yet.

Is there any other opinion to verify that STB is playing VoD during the ATT test?

Thank you
YK.Jung
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Users monitoring this issue

User List (ALTech) JunGyu Kim , (ALTech) SY Yoon , (SW) Brent Choi , (SW) Jacky Chiang

Activities

(SW) Bcan Yeh

2022-01-12 15:42

developer   ~0009328

Last edited: 2022-01-12 15:45

Hi Younkwang,

Is HLS player add in current Smart3 FW?
After testing with v532 (latest version), I found PTS can be read.

ps. In v531, PTS can be reported directly.
      In v532, the keycode of STBCommunicationTest need to be changed and then PTS can be reported.

(SW) Bcan Yeh

2022-01-12 18:48

developer   ~0009332

Note:
1. UI-532 has already enabled HLS player for playing VOD.
2. Advertisement is played before VOD Content. Advertisement is played with RTSP Player, so PTS changes while playing advertisement.

(SW) Bcan Yeh

2022-01-13 09:40

developer   ~0009338

Last edited: 2022-01-13 09:47

Hi Younkwang,

A. I am trying to play VOD and check the status of HLS Player.
    After playing an advertisement for 30 sec, the player exits and shows some message.
    Please check the attached pic1.
    And it can not play VOD again after playing VOD for 1 or 2 times.
    Please check the error message with the attached pic3.

B. Besides this, the login procedure has some problem.
    By logging in with ATT test account, it shows some message. Please check the attached pic2.
    It seems that the login procedure is not completed, but it works well after rebooting.

    I am not sure if A is related to B or not. Please help to check it.

pic1.jpg (223,016 bytes)   
pic1.jpg (223,016 bytes)   
pic2.jpg (198,294 bytes)   
pic2.jpg (198,294 bytes)   

(SW) Bcan Yeh

2022-01-13 09:48

developer  

pic3.jpg (186,647 bytes)   
pic3.jpg (186,647 bytes)   

(SW) Bcan Yeh

2022-01-13 10:32

developer   ~0009340

Hi Younkwang,

    Additional information is attached.
    VOD1.log recorded the log of playing an advertisement and then exiting.
    You can check it around [01-12 20:27:57.594].
--------------------------------------------------------------------------------------------------------------------
01-12 20:27:57.594 7353 7372 D IPTV_CALLBACK: BTF|onPlayStatus||1749|onPlayStatus - nDevice : Main0 playStatus : <?xml version="1.0"?>
01-12 20:27:57.594 7353 7372 D IPTV_CALLBACK: <event name="PlayerStatusChanged">
01-12 20:27:57.594 7353 7372 D IPTV_CALLBACK: <sWindow>MAIN</sWindow>
01-12 20:27:57.594 7353 7372 D IPTV_CALLBACK: <sPlayerMode>VOD</sPlayerMode>
01-12 20:27:57.594 7353 7372 D IPTV_CALLBACK: <sPlaybackStatus>STOP_EOF</sPlaybackStatus>
01-12 20:27:57.594 7353 7372 D IPTV_CALLBACK: <dCurrentPositionKiloByte>0</dCurrentPositionKiloByte>
01-12 20:27:57.594 7353 7372 D IPTV_CALLBACK: <dCurrentPositionInMiliSec>30995</dCurrentPositionInMiliSec>
01-12 20:27:57.594 7353 7372 D IPTV_CALLBACK: <sLastURL>rtsp://ecdnnads.hanafostv.com:555/adv/1641276681309_CM_ADV.ts</sLastURL>
01-12 20:27:57.594 7353 7372 D IPTV_CALLBACK: <dContentSize>30995</dContentSize>
01-12 20:27:57.594 7353 7372 D IPTV_CALLBACK: </event>
01-12 20:27:57.594 7353 7372 I BtvMediaPlayer: onCompletion
01-12 20:27:57.595 7353 7372 I BtvMediaPlayer: setState PlaybackState: Completed
01-12 20:27:57.596 7353 7353 I VODPlayer: VOD Loading Promotion Completed
01-12 20:27:57.596 7353 7353 D VODAdManager: sendVODPromotionLog() vodPromotionLogType : 60
01-12 20:27:57.596 7353 7353 D VODAdManager: sendLogAd() trackingId : 80d30c9b-ffd5-3628-9fae-f2e5c390d535, 60

--------------------------------------------------------------------------------------------------------------------
01-12 20:27:57.605 7353 7353 I VODAdManager: startVODPromotion() type : btv/vod-preroll
01-12 20:27:57.605 7353 7353 I VODAdManager: startVODPromotion() preroll play complete. save key : CS02000142
01-12 20:27:57.605 7353 7353 I VODPlayer: processPlayVOD [false]
01-12 20:27:57.605 7353 7353 I VODAdManager: endVODPromotion()
01-12 20:27:57.605 7353 7353 D VODAdManager: sendVODPromotionLog() vodPromotionLogType : 60
01-12 20:27:57.605 7353 7353 I VODAdManager: sendVODPromotionLog is err!!! because adInfo is null
01-12 20:27:57.605 7353 7353 D UIControlManager: removeAudioModeChangeListener() listener : com.skb.google.tv.ad.VODAdManager$7@9b519d8
01-12 20:27:57.605 7353 7353 I VODPlayer: [Jam Docu 강정()] PLAY_VOD_STATE
01-12 20:27:57.606 7353 7353 I PlayerManager: onPlayerTypeChange() called. mediaType : VOD
01-12 20:27:57.606 7353 7353 D PlayerManager: onPlayerTypeChange() mPrevMediaType is PROMOTION_VOD_START
01-12 20:27:57.606 7353 7353 I PlayerManager: setPrepareVod : false
01-12 20:27:57.606 7353 7353 D Contextual: makeUri | {"from":"com.skb.tv","domain":"adv","extras":{"state":"end"}}
01-12 20:27:57.606 7353 7353 D Contextual: mIsLimitStart : false, mIsTempLimitStart : false
VOD1.log (11,812,814 bytes)

(SW) Bcan Yeh

2022-01-13 15:44

developer   ~0009343

Hi Younkwang,

Here are my test results.
v531: - No problem in Authentication
           - Play VOD for 30 sec and then it exits and shows R401 (pic4)
v532: - There is problem in Authentication (video1)
              = The authentication seems not completed
              = rebooting box and it goes to main page
          - Play VOD for 30 sec and then it exits and shows R401 (pic5)
      
=> 1. The authentication problem happens in v532.
     2. Please help to check why we cannot play VOD content.
         Is there any limitation?
pic4.jpg (219,494 bytes)   
pic4.jpg (219,494 bytes)   
video1.mp4 (28,601,794 bytes)   
pic5.jpg (237,769 bytes)   
pic5.jpg (237,769 bytes)   

(SW) Bcan Yeh

2022-01-13 18:50

developer   ~0009349

Hi Younkwang,

   It looks like that the above problems (authentication & R401) are also related to VPN settings.
   I will check it more.

(SW) Bcan Yeh

2022-01-28 09:57

developer   ~0009392

Hi Younkwang,

    AttDaemon(220126) is already provided.
    Please let me know if this app works well or not.

(ALTech) SY Yoon

2022-02-03 09:47

developer   ~0009393

Hi Mr. Bcan Yeh,

I tested AttDaemon.
As I mentioned on wechat before CNY holidays, I tried to test VoD test 2 times.
But there is no PTS data for both Live TV and VoD after stop VoD test./
I played VoD more than 5 min., actually 8 min.
Can you check it ?

Best Regards,
SuhYoung YOON

(ALTech) SY Yoon

2022-02-04 16:19

developer   ~0009394

Hi Mr. Bcan Yeh,

I tested with HM Solution on your ATT deamon using IPTVSTBChecker.
I attached IPTVSTBChecker and its Guide.
On AV Play test, we have different test result with STBCommunicationTest.
IPTVSTBChecker test command is as follow on AV Play.
   1st LIVE CH test
          MSG-KIND:COMMAND
          COMMAND-KIND:CHANNEL
   2nd VOD test
          MSG-KIND:COMMAND
          COMMAND-KIND:VOD
   3rd VOD Stop
          MSG-KIND:COMMAND
          COMMAND-KIND:VOD-STOP
   4th LIVE CH Test
          MSG-KIND:COMMAND
          COMMAND-KIND:CHANNEL

The test result of IPTVSTBChecker is fail sometimes at 4th LIVE CH Test.
But result of STBCommunictionTest is OK with the same sequence.

So could you check your new ATT Daemon with IPTVSTBChecker ?
If you have any questions, please let me know.

Best regards,
SuhYoung YOON

(SW) Bcan Yeh

2022-02-07 14:30

developer   ~0009397

Hi Mr.Yoon,

For PTS, AttDaemon(220126) can check PTS from RTSP player and HLS player.
Please help to provide information for checking this problem.
a. dumpsys package com.vasott.attdaemon | grep -A18 "Package \[com.vasott.attdaemon\]"
b. getprop | grep version
c. full log of Live TV and VOD test

ps. Did you replace the VOD-Start command as I mentioned in wechat?
---------------------------
1C,5000
2B,3000
25,3000
22,3000
26,3000
0F,3000
12,3000
12,3000
12,3000
12,3000
---------------------------

(SW) Bcan Yeh

2022-02-07 14:54

developer   ~0009398

Hi Mr.Yoon,

I can't check my device in Command Tab in IPTVSTBChecker at Setp 8.
I think IPTVSTBChecker should connect to a management server and get the DUT information, right?
How to check if IPTVSTBChecker is connected to the management server or not?

(ALTech) SY Yoon

2022-02-07 16:13

developer   ~0009399

Hi Mr. Bcan Yeh,

I attached updated guide document.
I missed 1 page. Please check page 6, step 9 ~ 11.

Best regards,
SuhYoung YOON

(SW) Bcan Yeh

2022-02-07 19:27

developer   ~0009400

Hi Mr.Yoon,

Is there any limitation to log in IPTVSTBChecker?
I tried many times but I can't log in since 18:00.
S__172515365.jpg (33,257 bytes)   
S__172515365.jpg (33,257 bytes)   

(ALTech) SY Yoon

2022-02-08 08:35

developer   ~0009402

Hi Bcan Yeh,

Now it works.
I think SKB system has been issue yesterday.
Could you try again ?

Best Regards,
SuhYoung YOON

(SW) Bcan Yeh

2022-02-08 19:25

developer   ~0009406

Hi Mr.Yoon,

1. I can't play broadcast in Taiwan. If you can provide ts file of ch7 and ch9, I will try to simulate TV broadcast and verify IPTVSTBChecker.
2. After receiving the command 'HW-TEST-STOP', I can't check command 'LOGOUT' from IPTVSTBChecker.
    Is the ATT flow of IPTVSTBChecker changed?

(ALTech) SY Yoon

2022-02-09 14:47

developer   ~0009409

Hi Mr. Bcan Yeh

I attached my test result.
NO Audio Alert_KBS1_0209.txt : IPTVSTBChecker result file
ATT_log_0209.txt : STB log during ATT Test

You can find the errors in "NO Audio Alert_KBS1_0209.txt".
                [2022-02-09 15:25:52][1]# alert # - [0]=================================
                IPTV 변경 실패(KBS1)

                [2022-02-09 15:26:12][1]# alert # - [0]=================================
                No Video Alert 발생(KBS1)

                [2022-02-09 15:26:12][1]# alert # - [0]=================================
                 No Audio Alert 발생(KBS1)
It mean that there is No Video/Audio Alert issue.
I think that there is no pts value in KBS1 live channel.
You can check 2 log files based on time.

Best regards,
SuhYoung YOON
ATT_log_0209.zip (1,196,529 bytes)

(ALTech) Sangmin Choi

2022-02-09 15:25

developer   ~0009411

Hi, Bcan,

Please use the uploaded ts files.
It was captured today on ch7 and ch9.

Thank you.
20220209_KSB1.ts (516,028,416 bytes)
20220209_KSB2.ts (519,469,568 bytes)

(SW) Bcan Yeh

2022-02-09 17:28

developer   ~0009418

Hi Mr.Yoon,

    AttDaemon version 220209 is provided.
    Please help to check if this version is ok or not.

(ALTech) SY Yoon

2022-02-14 19:17

developer   ~0009445

Last edited: 2022-02-14 19:17

Hi Mr. Bcan Yeh,

Could you check this version with BFX-UH200 Model ?
ATTDaemon doesn't update when STB reboot with ATT Daemon USB Driver.
I tested with latest version(17.532.8) of BFX-UH200.

Best Regards,
SuhYoung YOON

(SW) Bcan Yeh

2022-02-16 11:12

developer   ~0009452

Hi Mr.Yoon,

If you reboot STB with ATT Daemon USB Driver, AttDaemon will check the default path for updated AttDaemon.
In UHD4, the default path is /storage/sdcard3. While a USB driver is inserted, it will be mounted to /storage/sdcard3.

But the USB mount point was changed since V532.
17.520.8-20211022 : /storage/sdcard3
17.524.8-20210506 : /storage/sdcard3
17.532.2-20211203 : /storage/sdcard1
17.532.8-20211224 : /storage/sdcard1
That's why you can't update AttDaemon successfully.

If you insert USB driver after booting the box, system will send a path according to the actual mount point.
AttDaemon could be updated successfully.

I don't know why the default path was changed.
Here are two ways to correct this problem:
1. Modify AttDaemon
2. Modify the default mount point (FW)

Please let me know if you want to modify AttDaemon.

(SW) Bcan Yeh

2022-02-16 15:49

developer   ~0009456

Last edited: 2022-02-16 15:49

Note:
UHD4 is upgraded to Android 10 since 17.532.x.
AttDaemon needs to add the case and verify related functions.

(SW) Bcan Yeh

2022-02-24 10:16

developer   ~0009499

Note: AttDaemon(220217) has released.

(ALTech) SY Yoon

2022-02-24 13:02

developer   ~0009501

@Bcan Yeh,

Could you attach the latest ATT Daemon for management ?

Best Regards,
SuhYoung YOON

(SW) Bcan Yeh

2022-02-24 17:02

developer   ~0009503

Last edited: 2022-02-24 17:15

Here is the formal release of AttDaemon (220217).
https://drive.google.com/file/d/1l1oAmRT7thrgX9cYnxlldXi_rryY7u1N/view?usp=sharing

This release is also uploaded to ALT ftp /release_by_fxn/AttDaemon.

(SW) Bcan Yeh

2022-03-04 17:03

developer   ~0009546

AttDaemon(220217) is released.

Issue History

Date Modified Username Field Change
2022-01-10 12:13 (ALTech) Younkwang Jung New Issue
2022-01-10 12:13 (ALTech) Younkwang Jung Status new => assigned
2022-01-10 12:13 (ALTech) Younkwang Jung Assigned To => (SW) Kerwin Chen
2022-01-10 12:14 (ALTech) Younkwang Jung Issue Monitored: (SW) Brent Choi
2022-01-10 12:14 (ALTech) Younkwang Jung Issue Monitored: (ALTech) SY Yoon
2022-01-10 12:14 (ALTech) Younkwang Jung Issue Monitored: (ALTech) JunGyu Kim
2022-01-10 12:51 (SW) Kerwin Chen Assigned To (SW) Kerwin Chen => (SW) Bcan Yeh
2022-01-10 12:51 (SW) Kerwin Chen Severity s2-severe => s4-minor
2022-01-12 15:42 (SW) Bcan Yeh Note Added: 0009328
2022-01-12 15:42 (SW) Bcan Yeh Assigned To (SW) Bcan Yeh => (ALTech) Younkwang Jung
2022-01-12 15:45 (SW) Bcan Yeh Note Edited: 0009328
2022-01-12 18:48 (SW) Bcan Yeh Note Added: 0009332
2022-01-13 09:40 (SW) Bcan Yeh File Added: pic1.jpg
2022-01-13 09:40 (SW) Bcan Yeh File Added: pic2.jpg
2022-01-13 09:40 (SW) Bcan Yeh Note Added: 0009338
2022-01-13 09:47 (SW) Bcan Yeh Note Edited: 0009338
2022-01-13 09:48 (SW) Bcan Yeh File Added: pic3.jpg
2022-01-13 10:32 (SW) Bcan Yeh File Added: VOD1.log
2022-01-13 10:32 (SW) Bcan Yeh Note Added: 0009340
2022-01-13 15:44 (SW) Bcan Yeh File Added: pic4.jpg
2022-01-13 15:44 (SW) Bcan Yeh File Added: video1.mp4
2022-01-13 15:44 (SW) Bcan Yeh File Added: pic5.jpg
2022-01-13 15:44 (SW) Bcan Yeh Note Added: 0009343
2022-01-13 18:50 (SW) Bcan Yeh Note Added: 0009349
2022-01-17 08:40 (SW) Bcan Yeh Assigned To (ALTech) Younkwang Jung => (SW) Bcan Yeh
2022-01-28 09:57 (SW) Bcan Yeh Note Added: 0009392
2022-02-03 09:47 (ALTech) SY Yoon Note Added: 0009393
2022-02-04 16:19 (ALTech) SY Yoon File Added: IPTVSTBChecker(v8.6)_ALTECH.zip
2022-02-04 16:19 (ALTech) SY Yoon File Added: UserGuide_IPTVSTBChecker(v8.6)_ALTECH.zip
2022-02-04 16:19 (ALTech) SY Yoon Note Added: 0009394
2022-02-07 14:30 (SW) Bcan Yeh Note Added: 0009397
2022-02-07 14:54 (SW) Bcan Yeh Note Added: 0009398
2022-02-07 16:13 (ALTech) SY Yoon File Added: UserGuide_IPTVSTBChecker(v8.6)_ALTECH_220207.pdf
2022-02-07 16:13 (ALTech) SY Yoon Note Added: 0009399
2022-02-07 19:27 (SW) Bcan Yeh File Added: S__172515365.jpg
2022-02-07 19:27 (SW) Bcan Yeh Note Added: 0009400
2022-02-08 08:35 (ALTech) SY Yoon Note Added: 0009402
2022-02-08 14:33 (SW) Jacky Chiang Issue Monitored: (SW) Jacky Chiang
2022-02-08 19:26 (SW) Bcan Yeh Note Added: 0009406
2022-02-09 14:47 (ALTech) SY Yoon File Added: ATT_log_0209.zip
2022-02-09 14:47 (ALTech) SY Yoon Note Added: 0009409
2022-02-09 15:25 (ALTech) Sangmin Choi File Added: 20220209_KSB1.ts
2022-02-09 15:25 (ALTech) Sangmin Choi File Added: 20220209_KSB2.ts
2022-02-09 15:25 (ALTech) Sangmin Choi Note Added: 0009411
2022-02-09 17:28 (SW) Bcan Yeh Note Added: 0009418
2022-02-14 19:17 (ALTech) SY Yoon Note Added: 0009445
2022-02-14 19:17 (ALTech) SY Yoon Note Edited: 0009445
2022-02-16 11:12 (SW) Bcan Yeh Note Added: 0009452
2022-02-16 15:49 (SW) Bcan Yeh Note Added: 0009456
2022-02-16 15:49 (SW) Bcan Yeh Note Edited: 0009456
2022-02-22 14:28 (SW) Bcan Yeh Severity s4-minor => s6-feature
2022-02-24 10:16 (SW) Bcan Yeh Note Added: 0009499
2022-02-24 13:02 (ALTech) SY Yoon Note Added: 0009501
2022-02-24 17:02 (SW) Bcan Yeh Note Added: 0009503
2022-02-24 17:15 (SW) Bcan Yeh Note Edited: 0009503
2022-02-24 17:15 (SW) Bcan Yeh Note Edited: 0009503
2022-03-04 17:03 (SW) Bcan Yeh Status assigned => resolved
2022-03-04 17:03 (SW) Bcan Yeh Resolution open => fixed
2022-03-04 17:03 (SW) Bcan Yeh Note Added: 0009546
2022-03-04 17:03 (SW) Bcan Yeh Assigned To (SW) Bcan Yeh => (ALTech) Younkwang Jung
2022-08-10 09:33 (ALTech) Younkwang Jung Status resolved => closed